Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Rose

Jeff Rose

September 6, 2024

5  out of  5
rating by Jeff Rose
"Very informative and helpful staff. Everyone is very friendly and is willing to assist you with all of your insurance needs. Great location with a very clean new office!"
We responded:
"Thank you Jeff for your kind review. We are so grateful you took the time to let others know about your experience. "
Profile photo of Bob & Denise Pieplow

Bob & Denise Pieplow

September 5, 2024

5  out of  5
rating by Bob & Denise Pieplow
"I highly recommend this agency. Every transaction I’ve had, has been handled quickly and efficiently. Briana provided outstanding service on our most recent addition to our insurance."
We responded:
"Thank you Bob and Denise for the wonderful recommendations. We are thrilled that you shared your experience. We appreciate your business and support "
Profile photo of Gabe Horn

Gabe Horn

August 30, 2024

5  out of  5
rating by Gabe Horn
"Kathy and her staff have always been very helpful and responsive. I appreciate the level of customer service they have always provided, and I highly recommend them to anyone."
We responded:
"Thank you Gabe with trusting us to manage your insurance. "
Profile photo of katie

katie

August 21, 2024

5  out of  5
rating by katie
"From the moment my husband and I walked into this office we felt at home! The women there are the sweetest and answered all of our questions, explained our policy’s and made sure we understand everything! We worked directly with Briana and Danielle who were amazing! If I could give more then 5 stars I would! 10 stars in my book ladies, keep up the good work!"
We responded:
"Wow! We absolutely love your review and appreciate your letting us help you. "
Profile photo of Kutta

Kutta

August 21, 2024

5  out of  5
rating by Kutta
"Briana Cash helped me find a better rate for my insurance! So thankful for her help !! She made the process easy and stress free ! She was kind and patient!"
We responded:
"Thank you Kutta for sharing your experience. We’re thrilled to hear that Brianna made the insurance process easy and stress-free for you.. "
Profile photo of Denise Onstott

Denise Onstott

August 6, 2024

5  out of  5
rating by Denise Onstott
"Moved from another state to Meridian. Everyone in the office was very professional and friendly. They were even kind enough to text me information to obtain an Idaho license!!!"
We responded:
"Thank you Denise. Welcome to Idaho and thank you for joining our State Farm family "
Profile photo of Lee Turner

Lee Turner

July 30, 2024

5  out of  5
rating by Lee Turner
"Kathy was quick to respond, answered my questions thoroughly, and was able to make this as painless as possible."
We responded:
"Thank you Lee. It has been a pleasure to work with you and we appreciate you letting us help you with your insurance. "
Profile photo of SW W

SW W

July 8, 2024

5  out of  5
rating by SW W
"Kathy Chambers is incredibly knowledgeable, patient, and attentive throughout the process. She is always willing to take the time to understand the customer's needs and provided clear, personalized recommendations. The entire process is smooth and efficient thanks to Kathy's professionalism and dedication. I highly recommend Kathy Chambers for anyone looking for a reliable insurance advisor."
We responded:
"Thank you for sharing your fantastic feedback! We’re thrilled that our team provided you with knowledgeable, patient and attentive services. We’re glad to have you as our good neighbor."
Profile photo of Rick Brake

Rick Brake

July 1, 2024

5  out of  5
rating by Rick Brake
"We live on a golf course and had straightforward questions about potential glass damage from errant golf balls. We wanted to know coverage limits, deductibles, and most importantly practical advice from inside the State Farm world about golf ball damage experiences. Kathy Chambers and her office understand their customers' needs and Kathy herself attended to every detail of our questions, and most importantly was ready, willing, and so very able to share her decades of practical experience inside State Farm. We have had maybe five different State Farm agents over our many years, and they all fell short on giving such practical advice. The Kathy Chambers agency is hands down the best State Farm agency we have found."
We responded:
"Thank you for sharing your feedback, Rick. We sincerely appreciate your support and look forward to continuing to serve you with the same exceptional care and expertise. We truly value you as a client."
Profile photo of David Kelsey

David Kelsey

June 28, 2024

5  out of  5
rating by David Kelsey
"Great help! Kathy is amazing!"
We responded:
"Thank you David for your review. It’s been a pleasure helping you "
Profile photo of Kenneth Link

Kenneth Link

June 20, 2024

5  out of  5
rating by Kenneth Link
"Kathy and her team are always available and very helpful. I truly appreciate her guidance and honesty!"
We responded:
"Thank you Ken. We appreciate your review. "
Profile photo of Savannah L

Savannah L

June 12, 2024

5  out of  5
rating by Savannah L
"Very kind staff and good service!"
We responded:
"We left to hear these reviews, Savannah. It makes us happy to hear you found our staff kind and our service good. We appreciate your feedback and look forward to continuing to help you."
Profile photo of Mike Berry

Mike Berry

June 11, 2024

5  out of  5
rating by Mike Berry
"Super fast response times from Kathy's team and will always make sure your questions are fully answered. I've been a client for 9 years and appreciate the deligicence at this location."
We responded:
"Thank you, Mike. We’re thrilled that our team has provided you with fast response times and through answers to your questions. We greatly appreciate your loyalty over the past nine years and look forward to continuing to serve you with diligence and care. Thank you for choosing our team to help you. "
Profile photo of Zach

Zach

June 10, 2024

1  out of  5
rating by Zach
"Absolutely disappointing experience with their services. From start to finish, the interaction with them was marred by incompetence and disrespect. To make matters worse, the customer services was highly disrespectful. Representatives were dismissive of concerns, often interrupting and talking over. It seemed like time and concerns were of little importance to them. AVOID this place at all costs!"
Profile photo of Jim Schoenwald

Jim Schoenwald

June 10, 2024

1  out of  5
rating by Jim Schoenwald
"Called in for a car Insurance quote when she said she was going to transfer me to another State Farm. She forgot to put me on hold and I overheard her talking to her coworker about how she’s not going to help me because I don’t already have insurance and when I said I can still hear you, she lied and said she wasn’t talking about me. Dishonest slimy salespeople, avoid the place! (Updated)- Your response to my review is distasteful. The fact you are willing to lie and double down is disappointing. I have no driving record and it would be impossible for you guys to have anything of the sort because you don’t even know who I am. As a business owner myself, business ethics are something every company should practice. Clearly you don’t have any. Also I wanted to point out the grammar flaws in your response, maybe go back and fix that? I will be taking this up with Corporate."
We responded:
"Jim, I am saddened by your review. I have reviewed the call and this is not what happened at all. Your frustration that we were unable to assist you, due to your driving record and no prior insurance was the issue. You pride ourselves on excellent service and are sorry that you felt it necessary to put this review up. You wish you the best in locating someone who can assist you. "
Profile photo of coffeelover392

coffeelover392

May 22, 2024

5  out of  5
rating by coffeelover392
"Kathy is so great at explaining everything and letting us know our options! We have been with her for many, many years and have been so happy with their service. Top notch!"
We responded:
"Thank you so much! We’re delighted to hear that our team has consistently provided you with excellent service. Please don’t hesitate to reach out if you need anything else. We appreciate your support."
Profile photo of Ron Lowe

Ron Lowe

April 24, 2024

5  out of  5
rating by Ron Lowe
"The whole office is very friendly to work with. They set me up with my coverage very quickly. Even took care of some issues from my previous coverage. Very easy to work with and would highly recommend."
We responded:
"Thank you for the feedback, Ron. It’s great to hear that our team was able to assist you efficiently. We strive to make the process as smooth and friendly as possible. Your recommendation means a lot to us."
Profile photo of ANaturalSwtHeart

ANaturalSwtHeart

April 18, 2024

5  out of  5
rating by ANaturalSwtHeart
"Responsive and super friendly team! Originally I was with another agent in the area that felt like they had a new agent every month. They did their best but im so happy I pushed to switch. I definitely won't be going anywhere else now."
We responded:
"Thank you so much for the outstanding review. We are so grateful for your trust "
Profile photo of Jaycee Holman

Jaycee Holman

April 14, 2024

5  out of  5
rating by Jaycee Holman
"Kathy and her team are excellent to work with. They treat you like an individual and are very responsive. I like that a real person answers the phone when I call. I also appreciate that they set up an in-person meeting every year to go over my insurance coverage and remind me what I have and why I have it. I tend to forget the details after a year and it's nice to be reminded. I appreciate the one on one attention and feel that they truly care about me."
We responded:
"Jaycee, thank you so much for your review. It’s always our aim to provide personal and attentive service to everyone. We truly care about your well-being and make sure you feel confident about your insurance protection. Thank you again."
Profile photo of Karen Bridges

Karen Bridges

April 13, 2024

5  out of  5
rating by Karen Bridges
"I have had the best service with Kathy and her team! They are always so nice and so very helpful! 💗"
We responded:
"Karen , thank you for your kind words. We’re delighted you’ve experienced great service with our team. It’s always our goal to be helpful and provide a welcoming atmosphere. We appreciate your feedback."
Profile photo of Joe Piscione

Joe Piscione

April 13, 2024

5  out of  5
rating by Joe Piscione
"I've worked with Kathy in a variety of different capacities and she's always helpful to me and our joint clients. She's fun and easy to work with and she provides excellent service!"
We responded:
"Joe, it’s been a pleasure working with you and mutual clients these last several years. Having a great team that works together for the benefit of our clients is one of the most important things we do. I appreciate you being part of my team a professionals"
Profile photo of Jeff Heid

Jeff Heid

April 13, 2024

5  out of  5
rating by Jeff Heid
"Moving from another state to Meridian and being a State Farm customer I found Kathy Chambers State Farm Insurance Agency. Everyone at the office has been so kind and informative. I have been mainly working with Danielle and what a comfortable, easy conversation, and great communication she provides. The customer service is outstanding and the follow through is top notch. I feel like I am great hands for all my insurance needs."
We responded:
"Jeff, thank you for sharing your experience. We’re delighted to hear you receive such warm and informative services from our team, especially Danielle . It’s wonderful to know that our customer service and communication efforts have made your transition smoother. We’re committed to providing outstanding service and we’re glad you feel well protected with us."
Profile photo of Meghan Saboori

Meghan Saboori

April 12, 2024

5  out of  5
rating by Meghan Saboori
"Kathy and her team are passionate about what they do and for truly caring for their clients. Kathy is knowledgeable in the world of insurance and comes up with quick and effective solutions. The office is warm and inviting and feels like a family setting, not a stuffy insurance office. She is on my list of insurance agents to refer out to all my real estate clients!"
We responded:
"Meghan, truly appreciate your review. This made our day and our goal of having our clients feel like family is a top priority. Thank you for taking the time to write this wonderful review for us."
Profile photo of Celeste Walters

Celeste Walters

April 12, 2024

5  out of  5
rating by Celeste Walters
"Kathy and her entire staff have always been there right away to answer any questions about my policy and are so available and helpful. I like knowing that I will get to speak to a real person in a short amount of time should I ever have questions or need to add to my policy. Great customer service!!"
We responded:
"Thank you for your review. Nothings worse than calling a business and getting past from one voicemail to another. We pride ourselves on a real human answering the phone every time and providing you quick and accurate service."
Profile photo of Donna Foster

Donna Foster

April 12, 2024

5  out of  5
rating by Donna Foster
"Not only do Kathy and her team go above and beyond to provide outstanding customer service, they are great members of the Meridian community. Thanks, Kathy, for always taking care of us!"
We responded:
"Thank you, Donna. We really appreciate your review. Allowing us to take care of yours and your families insurance. All these years has been an honor."