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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Donald

April 15, 2026

5  out of  5
rating by Linda Donald
"Kathy Chambers and her whole team are amazing. They are not only extremely professional and results oriented, but they are the most compassionate and caring people I have ever worked with in business. I have worked with both Kathy and Briana Cash and they are both fantastic. Do yourself a favor and check them out."
We responded:
"Thank you Linda. We are glad we are able to help you at your time of need. "
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Jeff Roberts

April 2, 2026

5  out of  5
rating by Jeff Roberts
"Just finished a review of all my insurance coverage and got a great explanation and some recommendations today"
We responded:
"Thanks Jeff. We appreciate your review. We value your time and allowing us to review your coverage. "
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Mona Stahl

March 30, 2026

5  out of  5
rating by Mona Stahl
"First met with Shellie Smith in regards to obtaining insurance for our new home and was greeted with courtesy and professionalism. While at the office we were greeted by Kathy and given another warm welcome. Since we have transferred our car insurance and have received helpful local area information. Being new to Idaho it was wonderful to be in the company of friendly, helpful, and wonderful people. What a difference a state makes."
We responded:
"Thank you so much for your kind review. We’re thrilled to hear that Shellie and the rest of our team made. You feel welcome and supported during your transition to Idaho. It is our goal to provide not only excellent insurance services that also a friendly and helpful experience. Welcome to Idaho and to our State Farm family."
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Gayla “GiGi” Evans

March 30, 2026

5  out of  5
rating by Gayla “GiGi” Evans
"My experience with Kathy was nothing less than a pleasure."
We responded:
"We so appreciate your taking the time to leave us a review. We truly value providing excellent service and making every interaction positive. We appreciate your feedback and look forward to assisting you in the future."
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Brandi Johnston Williams

March 30, 2026

5  out of  5
rating by Brandi Johnston Williams
"Kathy is a pleasure to work with and has been very efficient in helping us think through all the details we needed for our family’s needs."
We responded:
"Thank you for your wonderful feedback. We’re so glad to hear that you have enjoyed working with our office. We work hard to help educate our customers on insurance so they can make educated decisions for their families needs. We appreciate your trust and look forward to continue working to help you."
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Mark Torgerson

March 27, 2026

5  out of  5
rating by Mark Torgerson
"Briana Cash was fabulous to work with. Professional as well as friendly. She knows her stuff! Thank you Briana, Kathy Chambers, and State Farm for your continued great service,"
We responded:
"Thank you, Mark, we appreciate Your review and trust in taking care of your insurance. Briana works hard to take care of our customers and we value the shoutout. "
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Jerali Swagerty

March 26, 2026

5  out of  5
rating by Jerali Swagerty
"Great agent to work with. Her attention to detail is excellent. She is extremely knowledgeable about all aspects of the insurance coverages. She has a great staff that is responsive when we call for information."
We responded:
"We appreciate your wonderful review. It has been absolutely wonderful to work with you both. "
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James Meenzhuber

March 25, 2026

5  out of  5
rating by James Meenzhuber
"We had just moved to Idaho. Our experience with Kathy was excellent. It was relaxed and informative. We updated our home and auto policies from our State Farm in California and added health insurance as well. Kathy is a great communicator and walked us through all our options. She ensured that we knew the details and ramifications of each policy. All was handled in less than an hour. We couldn’t be more pleased. Five stars. Highly recommended."
We responded:
"Thank you so much for your kind words and allowing us to help with the transition from California to Idaho. Welcome to our State Farm family. "
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John Romero

March 23, 2026

5  out of  5
rating by John Romero
"Such a great office, always prompt in taking care of any of our questions, needs and requests."
We responded:
"Thank you for your kind review. We truly appreciate you taking the time to share your experience. Providing prompt and personalized services is always our. We are always here to help when you need us. "
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Alexander Little

March 18, 2026

5  out of  5
rating by Alexander Little
"They have been patient with me and very helpful"
We responded:
"Insurance can be confusing and we are here to help. Thank you Alexander for letting us help you. "
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hannah Whinery

March 9, 2026

5  out of  5
rating by hannah Whinery
"I was with another insurance company and came in to switch to State Farm with my husband. Kathy Chambers helped us out and it was a very easy and smooth process! We were greeted by Miss Sadie who is an adorable and friendly dog. We’re so happy with switching and the help we received from Kathy! We highly recommend the ten mile office:)"
We responded:
"Thank you Hannah for your recommendation. The team and Sadie appreciate your letting us help you. "
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A J

March 6, 2026

1  out of  5
rating by A J
"My wife was in an accident, two cars back stopped at a stoplight when a driver turned right going too fast and struck her. Did everything right, called the police and insurance agent. Upon speaking with Kathy, we asked the question on whether we should get a rental while ours was in the shop. Mind you, we don’t have rental insurance due to having a third vehicle we can drive, though wouldn’t be easy to meet the needs our SUV provides having a sports kid. The advice we were given by Kathy was the other insurance company would pay for a similar vehicle we lost while ours was being repaired. So, we got a similar vehicle to fill the need. After repairs were done 2-1/2 months later we returned the rental and paid the $4100 out of pocket. Kathy informed us the other insurance company was being difficult and needed to work to get their money for the repairs. When all was said and done, they did get the repair reimbursed but nothing for the rental, so $4100 on us for an accident we had no way to avoid. Mind you, we would not have gotten a rental if we knew it would be on our dime. The reason we asked was due to the fact we didn’t have rental insurance and could survive with what we had. It was the advice given that I feel was incorrect and it definitely cost us. The response when confronted was “if you had rental insurance it would have been covered “. I’m not one to place full blame on any decision, I made the decision. However the advice was incorrect. Any implication we would be liable for the expense and I wouldn’t have gotten the rental. So, to everyone, be wary. Gets expensive quickly if guided incorrectly in an accident."
We responded:
"I would love to speak with you in more detail about this. The insurance company that is responsible for the damage should be paying for the rental car. Please reach out to me at the office and I’d be happy to assist."
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Bonnie Helms

March 2, 2026

5  out of  5
rating by Bonnie Helms
"Kathy and her team always have our best interest and continually share important insurance updates with us. Plus their referrals for any local work needing done are always fantastic. Kathy and her team are the most community focused team in the ways they serve and give back!! It is a secure feeling to have them overseeing all of our insurance needs."
We responded:
"Bonnie, we appreciate your review. Thank you for allowing us to help you with your insurance needs. "
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Rita Mott

February 21, 2026

5  out of  5
rating by Rita Mott
"Yesterday, I met with my State Farm insurance agent, Kathy Chambers, in Meridian. I’ve worked with Kathy for several years. She is easy to work with, so nice and always prepared, and reviews all coverage with me to ensure I understand the coverage and benefits. I’m never been pushed into over-coverage, but she lets me know of areas for which I could take advantage. The products we use are for property, auto, jewelry, and an Umbrella policy that provides additional coverage to be used for any product we have. Simplify your insurance, work with Kathy! Rita Meridian, ID"
We responded:
"Thank you so much for your kind words and continued trust over the years! It truly means a lot to me. I’m grateful for the opportunity to help you protect what matters most and to make insurance simple and easy to understand. I appreciate your loyalty and look forward to continuing to serve you for many years to come!"
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Jo Hartruft

February 10, 2026

5  out of  5
rating by Jo Hartruft
"Super friendly and very professional!"
We responded:
"Thank you Jo. It was a pleasure to work with you today. Welcome to our office. "
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Sarahnicole2471

January 20, 2026

5  out of  5
rating by Sarahnicole2471
"I love working with Kathy. She truly comforted me during a tough situation I was having and understood my concerns. The team there is excellent I couldnt recommend this state farm branch enough. Thank you so much kathy🩷"
We responded:
"Thank you so much for the wonderful review. We truly care about our customers and think of them as family. Please let us know if there’s ever anything we can do to assist."
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Jennifer Stephenson

January 16, 2026

5  out of  5
rating by Jennifer Stephenson
"We appreciate the time Kathy takes to understand our situation and needs for vehicle and home insurance! We appreciate her knowledge and advice always."
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We are dedicated to understanding each client’s unique needs, and it means a lot to hear that her knowledge and guidance have been helpful to you. We’re grateful for your trust and look forward to continuing to support your vehicle and home insurance needs."
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Richard Flores

January 15, 2026

5  out of  5
rating by Richard Flores
"Such a great experience at Kathy Chambers State Farm. I was greeted right away by the front desk, which made me feel very welcome. Danielle was incredibly helpful, very knowledgeable, and took the time to answer all of my questions. I was insuring two vehicles after moving to Idaho from out of state, and she made the process easy and stress free. You can really tell they care about their customers. Highly recommend!"
We responded:
"Thank you so much for sharing your experience and for the wonderful recommendation! We’re glad to hear you felt welcomed right away and that Danielle was able to make your move to Idaho and insuring your vehicles smooth and stress free. Our team truly cares about our customers, and your kind words mean a lot to us. We appreciate your trust and look forward to being here for all your insurance needs"
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Nick Venturelli

January 14, 2026

5  out of  5
rating by Nick Venturelli
"Briana Cash was able to get me some huge savings on my auto and home insurance premiums. She was extremely thorough and produced several options for me to review. I was very impressed, and she made the whole process extremely easy."
We responded:
"Thank you for the great review! We’re so happy to hear that Briana was able to help you find significant savings on your auto and home insurance. Her thoroughness and commitment to providing options are so important to us, and we’re glad she made the process easy and smooth for you. We truly appreciate your trust and look forward to helping you anytime you need us!"
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Lynn Eberhardt

January 13, 2026

5  out of  5
rating by Lynn Eberhardt
"Very responsive, prepared for any discussion/need, and great help in decisions and should a issue arise."
We responded:
"Thank you for your feedback! We’re glad to hear you found our team responsive, well prepared, and helpful when making decisions. We’re always here to support you and assist if any issues arise. We truly appreciate your trust!"
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Stacey Steffens

January 12, 2026

5  out of  5
rating by Stacey Steffens
"Long time clients of Kathy Chambers State Farm office. She and her staff are always cheerful and happy to take care of our insurance needs."
We responded:
"Thank you Stacey for the review. We appreciate your trust and business "
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J Gold

December 16, 2025

5  out of  5
rating by J Gold
"Knowledgeable, professional, and personable; we are are very pleased and impressed."
We responded:
"Thank you so very much for your kind review. "
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Marcy Simpson Croffy

December 13, 2025

5  out of  5
rating by Marcy Simpson Croffy
"Kathy and her team are friendly and professional. Kathy took the time to answer all questions and her explanations were easy to follow with relevant examples. I highly recommend this office!"
We responded:
"Hello Marcy. Thank you so much for your wonderful review. We appreciate you sharing your experience with our office "
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Mark D

November 15, 2025

5  out of  5
rating by Mark D
"Leah Burch was fantastic. I had an issue with needing a copy of a policy for a storage facility, and she soldiered through all the issues we had with getting it done. Kathy Chamber's office has always had the best people!"
We responded:
"Thank you Mark. Leah is so helpful and we love having her on our team. "
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Jessica Schlegel

November 10, 2025

5  out of  5
rating by Jessica Schlegel
"Briana was wonderful to work with and she was able to answer all of my questions!"
We responded:
"Thank you Jessica. Briana is such a great part of our team and we appreciate your letting us help you "