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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Green

July 23, 2026

5  out of  5
rating by Mike Green
"Kathy and her team are amazing. Always there for us!! Very Knowledgeable and helpful. Highly recommended!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Tami Riddle

July 20, 2026

5  out of  5
rating by Tami Riddle
"Kathy is a wonderful agent. She has helped me personally and in business. I would highly recommend Kathy as your agent.
Thank you for taking such good care of our family and in the professional world!
Her team sent me a text with my insurance card Since I was Leaving out of town and didn’t have my most current card.
Thank you!!!!!!"
We responded:
"Tami, thank you for your review. I have really enjoyed working with you on both a personal and business level. Thank you for sharing your experience with others."
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Steven Zeller

July 10, 2026

5  out of  5
rating by Steven Zeller
"Kathy and her team are masters of customer service. From their lightning fast responsiveness for roadside assistance to their willingness to research the best options for our family’s needs , they are 100% on our side. In an age when so many interactions feel increasingly lifeless, they are a model of how to make their customers feel human, valued, and understood."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kathy and her team were there for you with fast, reliable roadside assistance—and that they took the time to research the best options for your family.

Your feedback truly means a lot to us, and we’ll be sure to share it with Kathy and the team. We’re always glad to have you as a customer.
"
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Joseph Earl

July 10, 2026

5  out of  5
rating by Joseph Earl
"These guys are awesome! Friendly, helpful, and work to get you the best rate that they can. I basically never write Google reviews, but these guys definitely deserve a good rating."
We responded:
"Thanks so much for the fantastic review! We’re thrilled to hear you found our team friendly and helpful—and that we were able to get you the best rate possible. We truly appreciate you taking the time to share your experience!"
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chanda spencer

July 10, 2026

5  out of  5
rating by chanda spencer
"Kathy is amazing! We have all of our policies through her and we have A LOT!"
We responded:
"Thank you so much for the kind words! We’re glad Kathy has been able to help you manage all of your policies. Having a lot of coverage can be a lot to keep track of, and we’re happy she makes it easy. We truly appreciate your business!
"
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Elijah Zeller

July 9, 2026

5  out of  5
rating by Elijah Zeller
"Kathy and the team are thoughtful, prompt, and always provide the highest quality service! They put the needs of Idaho families first and have a great work ethic to serve and support the Treasure Valley."
We responded:
"Thank you for the wonderful review! We’re so glad to hear Kathy and the team have been thoughtful, prompt, and able to consistently deliver high-quality service. It means a lot that you feel we put Idaho families first and work hard to support the Treasure Valley. We truly appreciate your trust and support!

"
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The Angry Easel

July 6, 2026

5  out of  5
rating by The Angry Easel
"Switched my insurance after 22 years to State Farm and wow 🤯 I saved soooo much money. Shellie was wonderful to work with, she really explained some things about homeowners insurance I didn’t know. She took the time and built me a plan that works for me and my family! I would HIGHLY recommend."
We responded:
"Thank you so much for your review! We’re thrilled to hear you saved so much with State Farm.

It’s also great to know Shellie was able to walk you through homeowners insurance details you hadn’t known before, and to build a plan that truly fits you and your family. We truly appreciate your recommendation!"
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Justin Baines

July 2, 2026

5  out of  5
rating by Justin Baines
"Very straight-forward, practical and informed support with making changes to my policies as the needs of my situation alter."
We responded:
"Thank you for the wonderful review! We’re glad you found the support straight-forward, practical, and well-informed—especially when it came to making updates to your policies as your needs changed. If there’s anything else you need, we’re always here to help."
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christann spiwak

July 2, 2026

5  out of  5
rating by christann spiwak
"What a great agent, great staff. We just love them all"
We responded:
"Thank you for the kind words Christann! We’re so glad to hear you love our agent and staff. Your support means a lot to us, and we’re here whenever you need anything."
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Danielle Weltman

June 30, 2026

5  out of  5
rating by Danielle Weltman
"We’ve had a fantastic experience with this office and State Farm. They genuinely know us, anticipate our needs, and always take the time to explain our options without ever making us feel pressured. I’ve never felt like they were overselling or overpricing us, just giving honest advice that’s in our best interest. It’s rare to find that level of trust and customer service these days. Highly recommend!"
We responded:
"Thank you so much for the wonderful review! We’re truly glad to hear you’ve had such a fantastic experience with our team and State Farm. Knowing our customers, anticipating needs, and taking the time to explain options—without pressure—is exactly how we aim to serve.

We really appreciate your recommendation and the trust you’ve placed in us!"
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Suzanne Nielson

June 29, 2026

5  out of  5
rating by Suzanne Nielson
"I chose Kathy Chambers as our insurance after reading her ‘About Me’ section, which focused on relationships not just with clients, but also with her team members. That told me that she would be a wonderful person to have in my corner. I was not wrong. I just had my annual review of our policies (auto, long term care, homeowners, and two life). Kathy was generous with her time, listened carefully to my needs, suggested options, and made certain that I was happy with the one change we made. I am indeed grateful to have her in my corner."
We responded:
"Thank you so much for your wonderful review, Suzanne! I truly appreciate your kind words about my approach and the importance I place on relationships—with my clients and with my team.

I’m glad you felt listened to during your annual policy review, and I’m grateful to be in your corner. It means a lot to know I helped you feel confident and happy with the change we made. Thanks again for trusting me with your insurance needs!"
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Massimo Battistini

June 28, 2026

5  out of  5
rating by Massimo Battistini
"swift responses to my messages, calls, emails, friendly & professional help and eager to find the best solution for my needs. Two thumbs way up!"
We responded:
"Thank you Massimo! We strive to give prompt, help and take great care of our customers. Thank you so much."
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Andrew

June 26, 2026

5  out of  5
rating by Andrew
"I’ve been working with Kathy Chambers for multiple years and have nothing but positive things to say. Everyone here is very easy to work with."
We responded:
"Thank you so much, Andrew. We always enjoy working with our amazing customers and value that relationship so much. Thank you for being part of the best part of State Farm."
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Bre Swanson

June 26, 2026

5  out of  5
rating by Bre Swanson
"Kathy and her whole office is always super responsive and helpful."
We responded:
"Thank you Bre. We always strive to be helpful. Thank you for the love. "
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Scott Herdegen

June 25, 2026

5  out of  5
rating by Scott Herdegen
"Kathy has been our agent for a little over a year. Our previous agent had left a bit of a mess of things, and Kathy spent a large amount of time fixing everything. In the past year, we have had some extra complicated issues arise, and she has gone out of her way to step in and advocate for us. It's an incredible feeling to know that we have somebody local who is there to fight for us. She is solid, reliable, intelligent, and diligent. I could recommend her more!"
We responded:
"Thank you so much for the wonderful review, Scott! I truly appreciate your kind words and your trust in me.

I’m glad you felt listened to during your annual policy review, and it means a lot to know I helped you feel confident and happy with the change we made. Thanks again for choosing me and for putting your insurance needs in my hands—I’m grateful to be in your corner!"
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Dan Harvitt

June 23, 2026

5  out of  5
rating by Dan Harvitt
"I can't say enough great things about Kathy Chambers! We have a lot of insurance policies - property (houses in Boise and McCall), auto (4 cars), renters insurance (for our kids), liability. Kathy and her team have been great. They're wonderful people, and they're super organized and responsive. Everything went smoothly when my kid totaled a car.
We first started working with Kathy when we lived in Meridian, after she got a glowing recommendation from a friend. When we moved to Boise, we could have changed to someone a bit closer, but much preferred to stay with Kathy and her office. She's been super helpful when we bought a house and even came out for a visit when we remodeled and added an ADU, so that we've have the right coverage for ourselves and for the unit we are renting out.
It does matter who your agent is; do yourself a favor and go with Kathy. If you ever need to use the insurance, you'll be glad you did. And if you are fortunate enough to never need to use the insurance, you'll still be glad that you worked with her."
We responded:
"Thank you so much for your wonderful review Dan. We are truly grateful to have the opportunity to help you."
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Rich Eberle

June 18, 2026

5  out of  5
rating by Rich Eberle
"Kathy Chambers and team always make dealing with insurance needs easy. Kathy explains all aspects in straightforward language and if she does not have a product to offer she will pass on a referral. She is the reason you want to deal with a human and not just a computer"
We responded:
"Thank you Rich. It’s been a pleasure to work with you and I appreciate your referral. "
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Scott Muscolo

June 17, 2026

5  out of  5
rating by Scott Muscolo
"I have been a client of Kathy Chambers' State Farm Agency since moving to Idaho in 2015, and have found their office to be responsive, quick to resolve any questions/issues, and reasonable in their rates. My auto insurance (two vehicles) has dropped in price over the years, and my homeowner's insurance has risen but no more than any other agencies of which I'm aware. I recently used their "tow" service that comes at no charge with the policy, and it went without a hitch.
I recommend Kathy and her staff without reservation.
Scott"
We responded:
"Thank you Scott. Appreciate the review and your trust."
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Jiangmei Yuan

May 22, 2026

5  out of  5
rating by Jiangmei Yuan
"The people at have been extremely helpful. They respond to questions very quickly, especially Briana, who got back to me almost immediately.

Another great benefit was discovering that our policy also covered insurance for a rental car. We didn’t know this beforehand, so it was a pleasant surprise last summer when we relocated and needed to rent a car. Having the rental car covered by our existing insurance saved us some money."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kathy Chambers’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Joyce Vielma

May 20, 2026

5  out of  5
rating by Joyce Vielma
"The State Farm team has always been very professional, kind and very quick at getting me answers to my questions. It took me less than 10 minutes when I called to have my auto insurance updated with my new car I purchased and removing my old one. I would definitely recommend Kathy and her team to my friends and family."
We responded:
"Thank you for the amazing review, Joyce! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate your business and trust. "
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Tamera Gomez

April 30, 2026

5  out of  5
rating by Tamera Gomez
"We have been insured with Kathy Chambers office for over a decade and it is by far the best service I’ve ever had in Insurance. They respond quickly. They are friendly. You can tell they genuinely care. Ksthy stays on top of your needs making sure that you’re not underinsured you don’t feel like you’ve been up sold into something you don’t need. I can’t say enough great things about Kathy and her team and no one else I would rather be insured with."
We responded:
"Wow, thank you for the 5-star review, Tamera! We deeply appreciate your support! It has been a pleasure to work with you all these years. "
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John Romero

April 29, 2026

5  out of  5
rating by John Romero
"Such a great office, always prompt in taking care of any questions or any issues that arise. Very courteous and professional."
We responded:
"Thank you for your kind review. We truly appreciate you taking the time to share your experience. Providing prompt and personalized services is always our. We are always here to help when you need us.
"
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Ron Hite

April 29, 2026

5  out of  5
rating by Ron Hite
"We can't say enough about Kathy and her State Farm agency. I'm approaching 60 and have had many agents over the years, including some that were very good. She easily surpasses them all. We've never had the personal service she provides. She has annual catch up meetings which are super informative. We've never been offered that before. When they're scheduled, you think.... do I really need to go? Then as we walk away from the meeting, we are soooo glad we went. We know more about our insurance than we ever have and it's actually comforting. She also uses those meetings to answer questions, whether they be general insurance questions or super personalized issues. She will NOT push you into coverages that don't make sense and explains everything. She knows it because she grew up in it and it's her life's work.

I STRONGLY recommend you go with her. You will NOT regret it down the road."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kathy Chambers’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dave Foss

April 27, 2026

5  out of  5
rating by Dave Foss
"Kathy has been my agent for close to 20 years, maybe longer. I have had no problems, she or her assistants are competent and helpful. Always pleasant and helpful on the phone too."
We responded:
"Thank you for the amazing review, Dave! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate your business and trust. "
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Mike Kuehlthau

April 20, 2026

5  out of  5
rating by Mike Kuehlthau
"Extremely professional, by far the best agent / team, I have delt with."
We responded:
"Thank you Mike. We strive for professional service and appreciate your review. "