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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Merritt

April 7, 2025

5  out of  5
rating by Mark Merritt
"Over the last 7-1/2 yrs of doing business with Kathy and her associates, I’ve been nothing but extremely pleased. When needing assistance with life/insurance changes, Kathy’s office responds and satisfies my needs in minutes…NOT hrs. or days! Keep up the great work, and I personally recommend Umbrella Policies👍👍👍👍👍👍👍👍👍👍👍👍👍👍"
We responded:
"Thank you, Mark. We’re thrilled you had such a positive experience working with our team over the years. We really appreciate you letting others know. If we can help with anything, we are here."
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Brent Weyers

April 4, 2025

5  out of  5
rating by Brent Weyers
"Very nice experience working with this State Farm group. Very timely communication and organized. Fair quote prices were given on auto and home policies"
We responded:
"Thank you, Brent For your review. We always try and help educate customers on needs while letting them pick the coverage that fits best for them. Welcome to our office and thank you for letting us take care of you."
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atta mateen

March 31, 2025

5  out of  5
rating by atta mateen
"Kathy Chambers is professional and customer oriented. She makes sure that her clients get the best deal. We are pleased with the service she provided us and helped to select the right insurance providers. We would strongly recommend her."
We responded:
"Thank you for sharing such a fantastic review. We’re so happy to hear that our team provided you with excellent service. If you need anything in the future, don’t hesitate to reach out."
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Keenly Aware

March 31, 2025

5  out of  5
rating by Keenly Aware
"Very helpful! Thank you! Carole H"
We responded:
"Thank you for the five star review. We always try to be helpful and appreciate your letting us help you."
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Chris and Kim Brown

March 27, 2025

5  out of  5
rating by Chris and Kim Brown
"We'd been in an insurance "complacency coma" for THREE DECADES!!! Year after year after year 🙄 we'd paid premiums to the same company, rarely IF EVER filing claims, and thinking it was a hassle to change insurance companies. We FINALLY woke up when we... a) moved after 30 years, and b) actually looked at a Consumer Reports (CR) review and learned that the company, who'd collected ALL our money ALL those years, had a terrible review. Shame on us, but that was then. For our home and auto coverage, we sought three bids: AAA, Farm Bureau, and StateFarm, with Danielle at Kathy's office providing StateFarm's. All three companies had friendly, responsive representatives that gave us timely, competitive pricing on comparable coverage, and we ultimately chose StateFarm, which had good CR review! We've received nothing but A+ service from Kathy's office since, and it's located five minutes from our new home."
We responded:
"Thank you so much for sharing your journey with us. We’re thrilled to hear that Danielle and the team were able to provide you with competitive pricing and wonderful service. We strive to give you 100% satisfaction all with a smile. We’re honored to be part of your transition and look forward to continuing to serve you."
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Howard Greenberg

March 27, 2025

5  out of  5
rating by Howard Greenberg
"I have many insurance policies with State Farm. Kathy and her staff are always very helpful and knowledgeable I always get my questions answered quickly and accurately. I highly recommend Kathy Chambers’s for all your insurance needs."
We responded:
"Thank you, Howard for taking the time to leave us this review. We really enjoy helping customers and treating them like family. We appreciate you very much and your trust and loyalty all these years."
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alix lloyd

March 24, 2025

5  out of  5
rating by alix lloyd
"I was helped by Danielle. I went in very confused and frustrated with billing. She took the time to clarify and answer ALL questions in a kind and professional manner. I left feeling reassured and in complete understanding of any previous misunderstandings. In addition they offered water/snacks and the office was very clean. I highly recommend."
We responded:
"Thank you Alix. We’re so glad to hear that Danielle was able to assist you with your concerns and provide the clarity you needed. It’s great to know you felt reassured and while taken care of. We also appreciate you highlighting our office environment and the small touches like water and snacks. We want you to feel welcome comfortable and li"
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Michael Coe

March 21, 2025

5  out of  5
rating by Michael Coe
"I have been a customer of Ms Chambers for a long time. It finally happened. I had an accident. Ms Chambers and her staff helped me deal with a very stressful situation. I can be a lot to handle under stress and her team was very professional and helpful. StateFarm in general processed the claim very quickly."
We responded:
"Thank you for taking the time to leave such a thoughtful review. We’re so glad to hear that we were able to help you during a stressful time. We know how overwhelming life can be and always look forward to trying to help things go easier."
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Mark Brinkman

March 20, 2025

5  out of  5
rating by Mark Brinkman
"We’ve been with Kathy Chambers-State Farm for about a year and a half now. Our experience has been nothing but great! She and her team always provide the best service in a timely manner. Kathy has gone above and beyond by guiding us and ensuring we understand all the information needed to resolve our issues. Thank you Kathy!"
We responded:
"Thank you, Mark. You really enjoy working with you and appreciate your trust in us. If you need anything in the future, don’t hesitate to let us know."
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Cassie Henson

March 18, 2025

5  out of  5
rating by Cassie Henson
"Kathy Chambers and her group are amazing. Easy to work with, talk too & are always right on the ball. What an amazing office this is & they are always on point. Would recommend this group to anyone & everyone. Great job Kathy & team. Keep it up."
We responded:
"We so appreciate your kind review. We will continue to strive to provide excellent service. "
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Krista G

March 18, 2025

5  out of  5
rating by Krista G
"Very easy to work with."
We responded:
"Thank you so much. We love helping our clients "
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Turtus Swimus

March 11, 2025

5  out of  5
rating by Turtus Swimus
"Update for 2025: Still the BEST in the Treasure Valley! Briana has been super helpful and professional. Love Kathy's team ❤️ Updated for 2024: Kathy and her staff are still the BEST in the Treasure Valley! We have referred family and friends for years, every single person is delighted with their caring, professional, and expert service. We'll never go anywhere else! I can't say anything but the the best things about Kathy and her entire team. My husband has been with State Farm since 1987 and when we moved to Idaho in January of 2011 we picked Kathy's office out of the phone book. What a stroke of luck that was! She not only reviewed all our coverage and ensured we were covered correctly, but she offered personal referrals to everything from the pediatrician to someone she loved to cut hair. I learned quickly she KNOWS the right places for almost everything. Kathy is hugely involved in her community and been named Meridian's small business woman of the year more than once. But the thing is that she actually cares about her clients and she has passed on the same expectations to her staff. I went in today after purchasing a new car and Sharon had me set up with new cards printed and coverage completed in about 10 minutes. She asked me if I'd like to see if State Farm could beat my financing on the car. An hour later, she had! They all ROCK!"
We responded:
"Wow! Thank you for the updated review. We love our team and our glad that you love us also. We really appreciate you letting us take care of you."
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Nancy Carver

March 11, 2025

5  out of  5
rating by Nancy Carver
"Kathy Chambers office has been our agent since June 2016. We appreciate Kathy and her team. Though the prices of insurance continue to climb, more than our income, we feel fortunate to be with this group! Thanks!!"
We responded:
"We appreciate your review, Nancy. No one likes rate increases especially us. We do appreciate your loyalty and continuing to let us help you. We truly do value you."
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Katy King

March 11, 2025

5  out of  5
rating by Katy King
"If Kathy Chambers isn't already your insurance agent, you need to fix that ASAP! She makes sure that you understand exactly what coverage you need, and how it all works. She is a joy to work with and, the one of the kindest people I know! It's a great comfort to know that if the "worst case scenario" happened, help is just a phone call away!"
We responded:
"Thank you, Katy. This review made our day. We appreciate you taking the time to let others know what your experience is with our office. Thank you for trusting us all these years to protect you and your family."
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Diane Dougherty

March 10, 2025

5  out of  5
rating by Diane Dougherty
"Briana was super helpful in getting my homeowner’s policy updated to match my living trust. Easy breezy!! Thanks so much Briana 🌟🌟🌟🌟🌟"
We responded:
"We like easy breezy. Thank you so much for the shout out. Brianna is awesome."
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robert cunningham

March 9, 2025

5  out of  5
rating by robert cunningham
"Kathy Chambers is a great agent and has an awesome staff working with her. Thank you for your help when needed. Robert Cunningham"
We responded:
"Thank you for your kind words, Robert. We’re so glad to hear that our team was able to assist you. We truly appreciate your support and are here to help whenever you need us."
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James winkel

March 6, 2025

5  out of  5
rating by James winkel
"Briana Cash is a joy to work with. Helpful, courteous and prompt in every way. Thanks for your support, Briana. Jim W."
We responded:
"Thank you, James. Brianna is fantastic and we appreciate you showing her some love. Your recommendation means so much as our team works very hard to provide outstanding service. Again, thank you so much for your review."
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JoAnn Kanady Press

March 6, 2025

5  out of  5
rating by JoAnn Kanady Press
"Daniella Lemos character is one of Honesty, Integrity and Veracity. She was able to immediately provide me with the documents I needed in a timely manner. Highly recommend this State Farm office team. When time is of the essence and expediting documents is pending, this is the team, you can depend on."
We responded:
"Thank you so much, Joann. Were thrilled to hear about your positive experience with Danielle and our team. Your recommendation means the world to us and we’re glad we could assist you when you needed it most"
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De Etta

March 5, 2025

5  out of  5
rating by De Etta
"Very professional, effective and enjoyable to work with. Pleased to now have home and auto with State Farm and this team."
We responded:
"De, thank you so much for your kind words. We’re thrilled you had an enjoyable experience with our team. It’s great to know that you’re now covered with both Home and auto insurance and feel protected. Need anything in the future please don’t hesitate to let us know. Welcome to our State Farm family."
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Heather Potter

March 2, 2025

5  out of  5
rating by Heather Potter
"I was referred to Kathy by a good friend of mine and am so thankful. Kathy provided exceptional service with such ease and made a rather stressful and time sensitive situation seem like a breeze. She was able to not only save us money but put all our policy’s together. All this over the phone throughout the course of a single day on a Friday! Thank you to Kathy and her staff for helping my family. I 100% recommend her."
We responded:
"Thank you so much, Heather. We’re happy the team could help make a stressful situation easier for you and your family. It’s fantastic to hear we saved you money in the process. We truly appreciate your recommendation and our grateful for the opportunity to assist you."
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Amy Norris

March 1, 2025

5  out of  5
rating by Amy Norris
"Kathy was amazing at a very difficult time for me. My father had passed and I lived out of state. She was so accommodating, flexible and helpful. I can't state enough, that if you are needing insurance, she is the one to go to."
We responded:
"Thank you, Amy. We’re deeply sorry for your loss, and we’re glad to hear the team was able to support you during such a difficult time. It means a lot to us that you felt. We provided the needed help and flexibility. If you ever need anything else don’t hesitate to reach out"
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Stephanie Howe

November 22, 2024

5  out of  5
rating by Stephanie Howe
"Kathy was friendly yet professional! She was very clear and concise as she explained our coverages. And she did not try to sell us coverages we did not need nor want! We look forward to a long term professional relationship with Kathy and her office!!!"
We responded:
"Thank you so much for the kind review. We are so happy you choose us to help you. "
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Mary Davis

November 22, 2024

5  out of  5
rating by Mary Davis
"Recently switched to State Farm and just within a week I am already having a way WAY better experience! So grateful!"
We responded:
"Mary, thank you for the feedback. We’re so glad that our team is already making a positive difference. If you need anything additional or we can help, feel free to reach out."
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Rick Wynne

November 20, 2024

5  out of  5
rating by Rick Wynne
"Kathy and her team are very smart, knowledgeable, and super responsive to all requests. Highly recommend her agancy."
We responded:
"Thank you for the review, Rick. We strive to provide excellent customer service and are so glad you feel we delivered on that. Don’t hesitate to give us a call if we can help in anyway."
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Sergio Szyrko

November 13, 2024

5  out of  5
rating by Sergio Szyrko
"Thank you Kathy and staff for always providing excellent service, competitive rates on our policies and overall a great experience!"
We responded:
"Thank you for the review Sergio! We are happy to provide a positive experience and appreciate your trust. Please let us know if you need anything. "