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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Zeller

July 10, 2026

5  out of  5
rating by Steven Zeller
"Kathy and her team are masters of customer service. From their lightning fast responsiveness for roadside assistance to their willingness to research the best options for our family’s needs , they are 100% on our side. In an age when so many interactions feel increasingly lifeless, they are a model of how to make their customers feel human, valued, and understood."
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Joseph Earl

July 10, 2026

5  out of  5
rating by Joseph Earl
"These guys are awesome! Friendly, helpful, and work to get you the best rate that they can. I basically never write Google reviews, but these guys definitely deserve a good rating."
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chanda spencer

July 10, 2026

5  out of  5
rating by chanda spencer
"Kathy is amazing! We have all of our policies through her and we have A LOT!"
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Elijah Zeller

July 9, 2026

5  out of  5
rating by Elijah Zeller
"Kathy and the team are thoughtful, prompt, and always provide the highest quality service! They put the needs of Idaho families first and have a great work ethic to serve and support the Treasure Valley."
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The Angry Easel

July 6, 2026

5  out of  5
rating by The Angry Easel
"Switched my insurance after 22 years to State Farm and wow 🤯 I saved soooo much money. Shellie was wonderful to work with, she really explained some things about homeowners insurance I didn’t know. She took the time and built me a plan that works for me and my family! I would HIGHLY recommend."
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Justin Baines

July 2, 2026

5  out of  5
rating by Justin Baines
"Very straight-forward, practical and informed support with making changes to my policies as the needs of my situation alter."
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christann spiwak

July 2, 2026

5  out of  5
rating by christann spiwak
"What a great agent, great staff. We just love them all"
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Danielle Weltman

June 30, 2026

5  out of  5
rating by Danielle Weltman
"We’ve had a fantastic experience with this office and State Farm. They genuinely know us, anticipate our needs, and always take the time to explain our options without ever making us feel pressured. I’ve never felt like they were overselling or overpricing us, just giving honest advice that’s in our best interest. It’s rare to find that level of trust and customer service these days. Highly recommend!"
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Suzanne Nielson

June 29, 2026

5  out of  5
rating by Suzanne Nielson
"I chose Kathy Chambers as our insurance after reading her ‘About Me’ section, which focused on relationships not just with clients, but also with her team members. That told me that she would be a wonderful person to have in my corner. I was not wrong. I just had my annual review of our policies (auto, long term care, homeowners, and two life). Kathy was generous with her time, listened carefully to my needs, suggested options, and made certain that I was happy with the one change we made. I am indeed grateful to have her in my corner."
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Massimo Battistini

June 28, 2026

5  out of  5
rating by Massimo Battistini
"swift responses to my messages, calls, emails, friendly & professional help and eager to find the best solution for my needs. Two thumbs way up!"
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Andrew

June 26, 2026

5  out of  5
rating by Andrew
"I’ve been working with Kathy Chambers for multiple years and have nothing but positive things to say. Everyone here is very easy to work with."
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Bre Swanson

June 26, 2026

5  out of  5
rating by Bre Swanson
"Kathy and her whole office is always super responsive and helpful."
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Scott Herdegen

June 25, 2026

5  out of  5
rating by Scott Herdegen
"Kathy has been our agent for a little over a year. Our previous agent had left a bit of a mess of things, and Kathy spent a large amount of time fixing everything. In the past year, we have had some extra complicated issues arise, and she has gone out of her way to step in and advocate for us. It's an incredible feeling to know that we have somebody local who is there to fight for us. She is solid, reliable, intelligent, and diligent. I could recommend her more!"
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Dan Harvitt

June 23, 2026

5  out of  5
rating by Dan Harvitt
"I can't say enough great things about Kathy Chambers! We have a lot of insurance policies - property (houses in Boise and McCall), auto (4 cars), renters insurance (for our kids), liability. Kathy and her team have been great. They're wonderful people, and they're super organized and responsive. Everything went smoothly when my kid totaled a car.
We first started working with Kathy when we lived in Meridian, after she got a glowing recommendation from a friend. When we moved to Boise, we could have changed to someone a bit closer, but much preferred to stay with Kathy and her office. She's been super helpful when we bought a house and even came out for a visit when we remodeled and added an ADU, so that we've have the right coverage for ourselves and for the unit we are renting out.
It does matter who your agent is; do yourself a favor and go with Kathy. If you ever need to use the insurance, you'll be glad you did. And if you are fortunate enough to never need to use the insurance, you'll still be glad that you worked with her."
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Rich Eberle

June 18, 2026

5  out of  5
rating by Rich Eberle
"Kathy Chambers and team always make dealing with insurance needs easy. Kathy explains all aspects in straightforward language and if she does not have a product to offer she will pass on a referral. She is the reason you want to deal with a human and not just a computer"
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Scott Muscolo

June 17, 2026

5  out of  5
rating by Scott Muscolo
"I have been a client of Kathy Chambers' State Farm Agency since moving to Idaho in 2015, and have found their office to be responsive, quick to resolve any questions/issues, and reasonable in their rates. My auto insurance (two vehicles) has dropped in price over the years, and my homeowner's insurance has risen but no more than any other agencies of which I'm aware. I recently used their "tow" service that comes at no charge with the policy, and it went without a hitch.
I recommend Kathy and her staff without reservation.
Scott"
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Jiangmei Yuan

May 22, 2026

5  out of  5
rating by Jiangmei Yuan
"The people at have been extremely helpful. They respond to questions very quickly, especially Briana, who got back to me almost immediately.

Another great benefit was discovering that our policy also covered insurance for a rental car. We didn’t know this beforehand, so it was a pleasant surprise last summer when we relocated and needed to rent a car. Having the rental car covered by our existing insurance saved us some money."
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Joyce Vielma

May 20, 2026

5  out of  5
rating by Joyce Vielma
"The State Farm team has always been very professional, kind and very quick at getting me answers to my questions. It took me less than 10 minutes when I called to have my auto insurance updated with my new car I purchased and removing my old one. I would definitely recommend Kathy and her team to my friends and family."
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Tamera Gomez

April 30, 2026

5  out of  5
rating by Tamera Gomez
"We have been insured with Kathy Chambers office for over a decade and it is by far the best service I’ve ever had in Insurance. They respond quickly. They are friendly. You can tell they genuinely care. Ksthy stays on top of your needs making sure that you’re not underinsured you don’t feel like you’ve been up sold into something you don’t need. I can’t say enough great things about Kathy and her team and no one else I would rather be insured with."
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John Romero

April 29, 2026

5  out of  5
rating by John Romero
"Such a great office, always prompt in taking care of any questions or any issues that arise. Very courteous and professional."
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Ron Hite

April 29, 2026

5  out of  5
rating by Ron Hite
"We can't say enough about Kathy and her State Farm agency. I'm approaching 60 and have had many agents over the years, including some that were very good. She easily surpasses them all. We've never had the personal service she provides. She has annual catch up meetings which are super informative. We've never been offered that before. When they're scheduled, you think.... do I really need to go? Then as we walk away from the meeting, we are soooo glad we went. We know more about our insurance than we ever have and it's actually comforting. She also uses those meetings to answer questions, whether they be general insurance questions or super personalized issues. She will NOT push you into coverages that don't make sense and explains everything. She knows it because she grew up in it and it's her life's work.

I STRONGLY recommend you go with her. You will NOT regret it down the road."
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Dave Foss

April 27, 2026

5  out of  5
rating by Dave Foss
"Kathy has been my agent for close to 20 years, maybe longer. I have had no problems, she or her assistants are competent and helpful. Always pleasant and helpful on the phone too."
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Mike Kuehlthau

April 20, 2026

5  out of  5
rating by Mike Kuehlthau
"Extremely professional, by far the best agent / team, I have delt with."
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Linda Donald

April 15, 2026

5  out of  5
rating by Linda Donald
"Kathy Chambers and her whole team are amazing. They are not only extremely professional and results oriented, but they are the most compassionate and caring people I have ever worked with in business. I have worked with both Kathy and Briana Cash and they are both fantastic. Do yourself a favor and check them out."
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Jeff Roberts

April 2, 2026

5  out of  5
rating by Jeff Roberts
"Just finished a review of all my insurance coverage and got a great explanation and some recommendations today"